They trust a passionate team of senior IT professionals committed to providing stellar IT solutions & customer service.
With more than 18 years of experience as an Managed IT Services Provider, Iron Gate Technology is the go-to MSP in Pittsburgh.
When we ask our clients why they transitioned away from their previous solution/provider, here's what they say:
Inability to resolve issues, poor response times, poor customer service...
Cookie cutter products & solutions, no critical thinking.
Lack of cohesiveness and consistency. We do not outsource our Help Desk
They experienced a cyber attack/breach.
Their provider could not keep up with their needs.
Not solving problems or improving productivity.
Unexpected fees, additional expenses & other bad surprises.
Did not see the value, did not get good return on their investment.
Overpriced subpar services, no confidence in their current provider.
We are committed to providing an extraordinary customer experience. We understand that it is our privilege to have you as a client and we do our best to continuously earn that privilege and your trust.
While we have clearly defined methodologies, we do not force our clients to work “inside of a box”. Instead, we apply our methodologies and best practices to our clients’ individual, unique environments. This allows us to provide a very robust yet highly customized level of service.
We are heavily invested in our team and our tools. These tools provide us with great insight, management capabilities and automation. We are fully invested in the working smarter vs. working harder methodology.
Without any doubt, our extraordinary Team is our greatest asset. Senior level IT professionals; critical thinkers and problem solvers; who enjoy what they do (and do it incredibly well). There is not a nicer, nor more capable group out there.
Ready to get the most out of your IT?
We'll talk about your business, how you are currently leveraging technology, and what you expect from your IT.
If we're the right fit, we'll customize an IT service agreement to your needs.
Our experts are happy to share their expertise and discuss a plan of action.