Voice over Internet Protocol lets you access phone service over the internet. Calls are no longer dependent on traditional phone lines. VoIP achieves greater functionality at a lower cost for businesses. This innovation means that communication expenses are much cheaper than traditional phone service. Many business owners report cost savings of up to 70% after switching to VoIP. On top of the cost savings, these modern phone systems include many business features that boost productivity and revenue.

There are no practical constraints when switching to a VoIP system. You can make as many calls and have as many users and phone numbers as you need. One strength of a virtual phone system is that it’s easy to upgrade as your business grows. The only thing you need to make sure of is that your internet connection is fast and stable. Your call quality and reliability of your calls will be dependent on the quality of your connection.

Yes, both inbound and outbound calls can easily be recorded. It is a great VoIP feature mostly used for training and legal purposes.
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Within the United States, many states operate under a “one-party consent” law which states that calls can be recorded as long as you are a party to the conversation.

Pennsylvania's wiretapping law is a "two-party consent" law. Pennsylvania makes it a crime to intercept or record a telephone call or conversation unless all parties to the conversation consent.

Yes, we offer number porting, which allows you to transfer all of your current business numbers over. It’s a good idea to maintain your existing service until porting has been completed.

You do not need an existing phone number to use VoIP. You can get local phone numbers upon signing up. You can select any phone number you want, including ones in a different area code.

Yes, of course! As long as you have access to the internet, your VoIP phone system can follow you.
The main benefits of having a hosted VoIP service are portability and cost. You can take calls via smartphone, laptop, or even any device that you prefer if you have the right adapter/router.
Since a VoIP phone system operates in the cloud, it’s not tethered to a physical location; it is ideal for remote employees.
We make sure that our systems are always secure on our end. In general, your VoIP phone system offers more security features than traditional landlines. It’s good practice to secure your data networks on your end (which we do for our clients when we manage their Cyber Security).